Yakima Neighborhood Health Services Job Title: Chief Executive Officer

Minimum Qualifications:

Seven years of executive level experience including at least five years experience in the administration of a major clinic. MHA, MBA, or MS in health administration or business administration may be substituted for four years of executive level experience.

Supervised by: Chairman of the Board of Directors

Position(s) supervises: Primary Care Administrator, Public Health Administrator, Medical Director, Dental Director, Controller. Oversees activities of department supervisors and all the organization's staff.

Typical Physical Demands and Working Conditions:

Requires sitting for long periods of time. Some bending and stretching required. Ability to lift papers or boxes up to 30 pounds occasionally. Requires corrected vision and hearing to normal range. Manual dexterity and eye-hand coordination required for use of calculators, phones, computer keyboards and other equipment. Requires ability to sustain concentration in a noisy and fast-paced environment. Frequent travel required.

Examples of Duties (this list may not all include all the duties assigned):

• Participates with governing board in charting and implementing the mission in response to the changing needs of the community.
• Recommends, develops, and updates strategic long-range plans to support the clinic's philosophy and goals.
• Informs board about current trends, problems and activities affecting clinic programs.
• Recommends clinic policy positions regarding administrative and personnel matters.
• Recommends and monitors annual budget to the Board of Directors.
• Coordinates the long-range financial development and management of the organization.
• Participates and coordinates selection and training of new board members.
• Coordinates with board, medical staff and other personnel the monitoring of the organization’s activities to assure fulfillment of the community's needs for quality care.
• Assures the provision of affordable health care by the acquisition, utilization and organization of resources (human, financial and physical). Develops improved management techniques and practices.
• Assures compliance with all regulatory agencies. Continually monitors operations, programs, and physical properties. Initiates appropriate change.
• Encourages integration of organizations programs internally, as well as with the community through effective communication and public relations programs.
• Represents the organization in its relationships with other health organizations, government agencies, and local / state / national associations.
• Directs and supervises all activities through department supervisors. Consults with supervisors on a regular basis.
• Provides assistance to supervisors in establishing philosophy and objectives related to staffing and performance standards, policies and procedures, and compliance with applicable regulations.
• Resolves administrative staff problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful atmosphere.
• Maintains professional affiliations and enhances professional growth and development to keep current in the latest trends in clinic administration.

• Receive patient complaints and compliments. Address issues as needed, and/or direct concerns to appropriate supervisor and/or administrator.

• Work with other supervisors and administrative staff to address organization-wide issues, including program development, personnel policies, employee evaluations, training needs, safety concerns and quality assurance indicators. Make recommendations and/or decisions for improvement based on the impact to the organization, rather than any single department.
• Maintain organized, clean, efficient and confidential work area.

• Maintains strict confidentiality.
• Performs related work and other tasks as required.

Working Relationships:

All YNHS employees are expected to develop and maintain professional and courteous working relationships with all other YNHS employees, patients, visitors, health profession students, vendors, and volunteers of the organization. In addition, YNHS employees are expected to provide courteous and efficient service to health and social service agencies working with YNHS patients.

Salary Range:

Negotiable. Dependent on education and previous experience as applicable to this position.