Yakima Neighborhood Health Services Job Title: Case Manager

Minimum Qualifications:

Associate degree in behavioral or health sciences or related field and two years closely related work experience. Qualifying work experience may be substituted year for year for education.

Good attention to detail; good written and verbal communication skills. Convenient if bilingual in English/Spanish, English/Laotian, English/Cambodian, English/Vietnamese, and/or ability to sign.

Supervised by: First Steps Coordinator

Position(s) supervises: None

Typical Physical Demands and Working Conditions:

Requires prolonged walking and standing, frequent bending, stooping or stretching. May involve lifting or positioning patients. Requires corrected vision and hearing to normal range. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Required to work under stressful conditions and with patients who are often in discomfort and/or pain. May be exposed to communicable diseases and bodily fluids. Requires ability to sustain concentration in a noisy and fast-paced environment. Visitation in client homes year-round is common. Local travel using own car is required.

Examples of Duties (this list may not all include all the duties assigned):

ß         Provide pregnant/postpartum clients with resources and referrals to become self-sufficient.

ß         Conduct Maternity Case Management Intake/Assessment to identify client needs.

ß         Attend case conference on a regular basis with other YNHS MSS team members to address the comprehensive needs of clients.

ß         Assist in development of quality assurance standards for maternity case management.

ß         Develop and maintain appropriate linkages with community agencies, prenatal providers, and Maternity Support team members.

• Participate in staff inservice meetings
• Participate in quality assurance activities and peer review as requested.

• Maintain organized, clean, efficient and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.

Working Relationships:

All YNHS employees are expected to develop and maintain professional and courteous working relationships with all other YNHS employees, patients, visitors, health profession students, vendors, and volunteers of the organization. In addition, YNHS employees are expected to provide courteous and efficient service to health and social service agencies working with YNHS patients.

Salary Range:

Salary Level B