Yakima Neighborhood Health Services Job Title: Homeless Health Care Coordinator

Minimum Qualifications: Bachelor's Degree in Counseling, Social Work, Nursing, Nutrition or other allied health science. Post-secondary education or management experience or previous work experience where applicable skills have been demonstrated may be substituted for education. Skill in customer service. Knowledge of grammar, spelling and punctuation. Skills in data-entry. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction.

Supervised by: Primary Care Administrator

Position(s) supervises: Homeless Clinic RN, Outreach RN, Homeless Outreach Worker(s)

Typical Physical Demands and Working Conditions:

Requires sitting for long periods of time, working at a computer terminal. Some bending and stretching required. Ability to lift papers or boxes up to 30 pounds occasionally. Requires corrected vision and hearing to normal range. Manual dexterity and eye-hand coordination required for use of calculators, phones, computer keyboards and other equipment. Requires ability to sustain concentration in a noisy and fast-paced environment. Visitation in living locations year-round is common. Local travel using own car is required.

Examples of Duties (this list may not all include all the duties assigned):

• Oversee and coordinate Health Care for the Homeless activities including supervision of homeless clinics and outreach services.

• Oversee data collection and generate reports on the HCH program for management, the Board of Directors, and funding agencies.
• Coordinate and collaborate with other homeless agencies and social service providers to address patient needs.
• Work in coordination with other YNHS supervisors to develop and implement YNHS policies, protocols and quality assurance standards.
• Supervise and evaluate Homeless Outreach staff.

• Receive patient complaints and compliments. Address issues as needed, and/or direct concerns to appropriate supervisor and/or administrator.

• Work with other supervisors and administrative staff to address organization-wide issues, including program development, personnel policies, employee evaluations, training needs, safety concerns and quality assurance indicators. Make recommendations and/or decisions for improvement based on the impact to the organization, rather than any single department.
• Maintain organized, clean, efficient and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.

Working Relationships:

All YNHS employees are expected to develop and maintain professional and courteous working relationships with all other YNHS employees, patients, visitors, health profession students, vendors, and volunteers of the organization. In addition, YNHS employees are expected to provide courteous and efficient service to health and social service agencies working with YNHS patients.

Salary Range:

Salary Level F